An insightful discussion with Mr. Louis Frisina, Business Consultant and Advisor to private equity, and a biotech and medical device veteran and serial entrepreneur.
Listen Now: https://www.youtube.com/watch?v=RxkHrqnvgeA
Highlights of this episode:
· There are over 60,000 physicians in the US that are using these non surgical products.
– Louis Frisina
· Those who have differentiated themselves on quality, experience and specialization are the ones who are going to win from a service standpoint. – Louis Frisina
· When injectables first came out, many surgeons wanted nothing to do with them, because they were seen as ‘poison’. – Dr. Edwin Williams
· What builds our business with the highest retention is customer experience and quality care. – Dr. Edwin Williams